Orders and Shipping
How can I place an order?
We like to keep things pretty simple at decent. Click here to open an account, it only takes 30 seconds… sometimes 28.
From there you’ll be able to place orders, manage your favourite products, view order history, and gain access to sustainable reports with the click of a button.
How can I pay for my order?
Via credit or debit card when checking out.
How much is shipping and where do you ship to?
Free next day delivery to the Netherlands on orders over €200 excl VAT.
Free express delivery to Austria, Belgium, Denmark, France, Italy, Spain, Portugal, Sweden, Norway and Germany on orders over €250 excl VAT. Please allow 2-4 days for delivery.
For orders under the free shipping threshold please see below costs per carton.
What are your shipping methods and how long do they take?
Orders placed before 12.00pm will be dispatched the same day for express delivery. Transit times will depend on your location. Please note, orders of approximately 10+ cartons will be shipped via pallets, please allow on average an extra 2 days for delivery. Orders will be sent via DHL.
We also ship to mainland Europe, delivery fees will depend on your location, please see checkout or contact us for more information.
Unopened stock which is in re-sellable condition can be returned within 14 days, no questions asked. If you're not happy with our packaging, you can return your packaging for a credit or exchange by clicking here. Still need help? Drop us a line at firstname.lastname@example.org